We understand that your privacy and the security of your personal information is extremely important. We are committed to protecting your privacy and personal data when you visit our website, provide your details to purchase services from us or interact with us in any way. We want to ensure that we respect your privacy in everything we do.
This Privacy Notice aims to give you information on how we collect and process your personal data through your use of this website, including any data you may provide through the website when you purchase any goods and/or services.
This Privacy Notice also explain your rights in relation to the personal data we hold about you and how you can exercise your rights or register a complaint.
About Us
Elizabeth McCormick trading as Liz MCormick Canine Therapy
4 Featherwood Avenue
Newcastle upon Tyne
NE15 6AZ
Telephone number: 07891865972
Email address of Data Protection Officer: liz@lmcaninetherapy.co.uk
Personal Data we collect
We will only use information given at the time of booking our services or when making an enquiry by whatever means is collected lawfully and in accordance with the UK General Data Protection Regulation (UK GDPR).
We only collect information required to provide services to our customers.
We currently collect and process the following personal information:
You are under no obligation to provide any information but if you do not then it might be impossible to provide our services to you. In some cases, we have a legal obligation to collect your personal data.
How we obtain and use personal data
Most of the personal information we process was provided directly by you in one of the following ways:
Legal Basis for processing personal data
Our legal basis for collecting and using the personal information described in this Privacy Notice will depend on the type of personal information and the specific context in which we collect it.
We will normally collect personal information from you only where we have your consent to do so, where we need the personal information to perform a contract with you or where the processing is in our legitimate interests and not overridden by your data protection interests or fundamental rights and freedoms. In some cases, we may also have a legal obligation to collect personal information from you.
We always process personal data legally as required by legislation. The different legal bases we rely on are:
What we do with the information
We use personal data in the following ways:
Who we share your personal information with
We do not share information with third parties unless you have given your permission and we have notified you.
We do not transfer personal data outside of the EEA and if such a transfer might become necessary, we will ensure that standard contractual clauses or other safeguarding measures are used and that you are aware of this transfer.
Cookie Policy
We use cookies on our website including non-essential cookies. You can decline non-essential cookies. Cookies are small files normally consisting of letters and numbers which stores information on the user’s device. They are used in numerous ways, such as to analyse visitor traffic to our website through Google Analytics and to help the website load faster to provide an enhanced browsing experience.
How we store your information
Your information is securely stored on password encrypted hardware and in secure filing cabinets. We will only retain your personal data for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements. In most cases, our retention period will come to an end when we are no longer legally required to keep your data. We review personal data we hold at least every two years to establish if it is still necessary for us to store and that the information we hold is accurate. In some cases, we are required to keep personal data for longer to comply with our legal obligations. When we no longer need your personal data or have a legal obligation to store the data, we will dispose of your information by deleting it from all our systems and securely disposing of paper files.
Please contact our Data Protection Officer for more information on our Retention Policy.
Your data protection rights
Under data protection law, you have rights including:
You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you. In some cases, we will require you to provide proof of your identity through a driver’s licence or passport.
Please contact our Data Protection Officer if you want to exercise any of your rights.
How to complain
In the first instance please send complaints to our Data Protection Officer. If you are not happy with the response you received or how we used your data, please send your complaint to the Information Commissioner’s Office.
Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF
Helpline number: 0303 123 1113
This Privacy Notice will change from time to time as we develop the range of goods and services on the website. This, and our commitment to protecting the privacy of your personal information, may result in periodic changes to this Privacy Notice. When this Privacy Notice changes, we will place an updated version on this page.
Last updated February 2025.
© 2025 Liz McCormick Canine Therapy. All rights reserved.
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